United States District Court, D. Kansas
MEMORANDUM AND ORDER
CARLOS MURGUIA, District Judge.
Plaintiff Jessica Wojtasik filed this action against defendant National Credit Adjusters, LLC, alleging that defendant violated the Fair Debt Collection Practices Act ("FDCPA") by repeatedly calling plaintiff's place of employment about collection of a debt. See 15 U.S.C. § 1692 et seq. Defendant failed to answer the complaint, and the Clerk of the Court entered default against defendant. The case is now before the court on Plaintiff's Motion for Default Judgment (Doc. 9).
I. Factual Background
The following facts are taken from plaintiff's complaint and presumed true. One of defendant's agents (who will simply be referred to as "defendant") began calling plaintiff's place of employment in or about April 2013. Plaintiff's manager informed defendant that company policy prohibited plaintiff from receiving personal calls at work. Despite that admonition, defendant called again and spoke to one of plaintiff's co-workers. But this was only the beginning. Defendant later spoke to plaintiff's office bookkeeper and another co-worker multiple times-each time referencing plaintiff's debt. Eventually, defendant spoke with plaintiff herself. During that call, plaintiff told defendant that she could not receive personal calls at work and gave defendant her personal cell phone number. Plaintiff's manager overheard and told plaintiff to end the call immediately.
As a result of defendant's communications, plaintiff was demoted. She also suffered humiliation, emotional distress, anxiety, and other negative mental symptoms because of defendant's practices.
Plaintiff initiated this suit on April 1, 2014-within the FDCPA's one-year time limit. See 15 U.S.C. § 1692k(d). Plaintiff served the summons on defendant on June 23, 2014. (Doc. 3.) Defendant was required to answer plaintiff's complaint by July 14, 2014. That did not happen. On October 3, 2014, plaintiff asked the Clerk of the Court to enter default. (Doc. 5.) The Clerk did so the same day. (Doc. 6.) Plaintiff then asked the court for default judgment on October 21, 2014. (Doc. 9.) Defendant's deadline to respond to that motion passed without response.
Plaintiff requests monetary damages in the amount of $9, 425, consisting of (1) $5, 000 in actual damages under 15 U.S.C. § 1692k(a)(1); (2) the full $1, 000 statutory award under 15 U.S.C. § 1692k(a)(2)(A); (3) $425 in court filing costs; and (4) reasonable attorney's fees totaling $3, 000.
II. Legal Standards
A. Default Judgment
When a party fails to respond or otherwise appear, the court (or, in some cases, the Clerk of the Court) may enter default judgment. See Fed.R.Civ.P. 55. It is a two-step process. See id. First, when a defendant fails to plead or defend, and the failure has been shown by affidavit or other methods, the clerk must enter the default of the party. Id. at 55(a). After default is entered, the defendant is deemed to have admitted the plaintiff's well-pleaded allegations of fact. Olcott v. Del. Flood Co., 327 F.3d 1115, 1125 (10th Cir. 2003).
Second, after the clerk enters default, the party may apply for default judgment. See Fed.R.Civ.P. 55(b). Courts generally favor disposition of a case on its merits over default judgment. See Am. Contractors Indem. Co. v. Atamian, No. 08-2586-JWL/GLR, 2010 WL 3862034, at *4 (D. Kan. Aug. 6, 2010) (citations omitted). Default judgments are harsh sanctions meant to protect the diligent party from undue delay because of the defendant's unresponsiveness. See id. (citation omitted). But the court has broad discretion in deciding whether to enter a default judgment. See Olivas v. Bentwood Place Apartments, LLC, No. 09-4035-JAR, 2010 WL 2952393, at *4 (D. Kan. July 26, 2010). Even after default, the court must determine whether the uncontested facts contain a legitimate basis for entry of a judgment. See id.
The FDCPA's purpose is "to eliminate abusive debt collection practices by debt collectors, to insure that those debt collectors who refrain from using abusing debt collection practices are not competitively disadvantaged, and to promote consistent [s]tate action to protect consumers against debt collection abuses." 15 U.S.C. § 1692(e).
In addition to actual damages, the FDCPA allows successful plaintiffs to recover "such additional damages as the court may allow, but not exceeding $1, 000." 15 U.S.C. § 1692k(a)(2)(A). The FDCPA also allows a successful plaintiff to recover "the costs of the action, together with a reasonable attorney's fee as determined by the court." Id. § 1692k(a)(3). The court considers several factors in determining the amount of statutory damages to award to a successful plaintiff under FDCPA. These factors include "the frequency and persistence of ...